Notifications that employees receive from Envoy Global provide important updates and reminders to ensure they're aware of any updates in their account. All email notifications from the Envoy platform will come from noreply@envoyglobal.com.
Types of account notifications:
- New Account Invitation
- Password Reset
- Upcoming Visa-Related Expiration Reminders
- New Communication Center Post
- Activity on Existing Communication Center Post
- Customer Information Requests
- New Case Initiation
- Case Action Needed
- Updates on Case Progress
- Payment Due
These notifications cannot be turned off or modified as they are tied to actionable items in your account.
If you’re receiving a notification that you don’t believe you should be receiving or have any questions on a notification you have received, please contact Envoy Customer Experience for support.
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