The Communication Center is a secure, consolidated space in the Envoy Global platform for you, your employer, and the legal team to discuss legal inquiries pertaining to casework or other immigration matters. You can access the Communication Center from any page in your account using the Message icon.
💡 Example of legal questions include upcoming international travel, upcoming expirations, immigration status, type of casework needed, determining if dependent casework is needed.
Create a new post
- Click Create a New Post to begin drafting your message to the legal team.
- Select message type to specify if your question is related to a specific case or is a general U.S.-inbound or Global inquiry.
- Select subject matter to identify the reason for your message.
- If applicable, choose the case that you have a question on.
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Compose your message with as much detail as the legal team needs to answer the question. For example, if you have a question regarding upcoming travel include details on travel location, dates, etc.
Receiving a response from the legal team
When the legal team responds to a legal inquiry posted to the Communication Center, you’ll receive an email notification.
💡 We suggest adding noreply@envoyglobal.com to your contacts so important notifications land in your Inbox.
If you have additional questions on the same topic, you can respond to the thread. If you have a question on a different topic or case, we encourage you to start a new thread to organize the conversation.
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