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Employers have the ability to open most new cases for their employees on their own in the Envoy Global platform. A case is required for the legal team to prepare the petition for a non-immigrant or permanent filing to be processed by the government.
A dependent case may be needed if an employee has family members who require sponsorship. Dependents include spouses and any children under the age of 21.
We've provided step-by-step instructions on how company users can open a dependent case for family members of U.S. inbound employees. For international employees, we recommend posting to the legal team in the Communication Center regarding dependents.
Employee questionnaire
When completing the primary case questionnaire, in most cases there is a Dependent section for employee users to complete. If information is input here, then the legal team will work with the employer to open the necessary case(s). If you already know that a dependent case is needed, then continue to the below instructions to open the case.
United States inbound cases
To open a U.S. inbound dependent case, follow the below instructions:
- Select the Create+ button on the top-right hand side of the home screen and select New Case.
- Select the visa location as United States and then select the employee. If an employee account has not already been created, select +Add new employee from the employee search dropdown or read this article on adding a new employee.
- Select the visa type and click continue. For more case options, search visa types. If you are unsure of which case to open, please do not continue and contact your Account Management team or the legal team at CIP.
Select the visa type and click continue. For more case options, search visa types. If you are unsure of which case to open, please do not continue and contact your Account Management team or the legal team at CIP. - On the next page, answer case-specific questions to determine the correct case type and workflow. Click Continue. Please double check all information before opening the case.
- On the final page, review the People on the case to ensure the primary dependent is listed and the beneficiary is listed as the employee.
- The total bill for the case will be presented, which we recommend reviewing before clicking 'Confirm & Open.' Dependent charges can typically be delegated to the employee, so please confirm before proceeding.