Watch the training video below to learn more about navigating the Envoy Global platform as an employee user. Once you have familiarized yourself with the platform, read this article on setting up your account.
This video covers the following topics (access to relevant articles linked):
- How to join your new Envoy Global account
- Setting up your account profile
- Adding dependent family members
- Storing documents in the Document Library
- Overview of casework
- Deep dive into case processing including completing the questionnaire and uploading documents
- How to contact the legal team and resources available to you