Adding Administrators to your myUSCIS Account

This article is intended for employers who need to add an Administrator to their MyUSCIS organizational account to complete Cap registration and electronically file casework with USCIS. Companies working with Envoy Global and the legal team at Corporate Immigration Partners (CIP P.C.) should work closely with their Account Management and legal teams to ensure their account is setup correctly. 

USCIS recommends that all Organizational Accounts in MyUSCIS have a minimum of two Administrators. If your company has an immigration alias such as immigration@companyname.com, this can be a great way to manage the company MyUSCIS account to ensure Administrators do not get locked out. 

Watch the video below provided by USCIS to learn more. We also have step-by-step instructions and an attached guide to help you through this process. 

To add Administrators, jump to 5:30 - 8:47. 

Add a Company Administrator

1. The current Administrator should log in to the USCIS Organizational Account. If you do not have a USCIS Organizational Account, read more on how to setup a MyUSCIS account before proceeding.  If you need to recover your account, view this article on Account Recovery. 
2. Select Manage Company Group under My Company.

3. Add the new Company Administrator's first and last name, email address, and select the Administrator option. 

   There are two different user roles that one can hold in a myUSCIS Company Account: Administrator or Member. You can have as many of either as you'd like, but it is recommended to have at least two Administrators.  

4. Select the Send Request button. The invitation will be active for seven (7) calendar days. 
5. The new Company Administrator will receive an email from USCIS that they have been invited to join the Company group. 
6. They should select the Sign in or create an account button. 
7. The new Company Administrator will then be able to sign into their new account on the myUSCIS website. Input the Verification Code, once received by USCIS and select the Submit button. 
8. Once into the new account, select the My Invitations and Requests Page link. 
9. Select the View Invitation link and review the Company Profile information. 
10. Review and acknowledge the applicable sections then select the Accept Invitation button. 
11. The page will reload and confirm that the new Company Administrator is now active.