How employees can make a payment

All payments delegated to the employee users will be available in the Billing Center in the Envoy Global platform. When a new payment is delegated to an employee, an email notification will be sent to their email from noreply@envoyglobal.com.  

Pay by credit card or debit card

1. From the main account page, click on the Billing Center tile from the left menu.
2. In the Balances & Bills tab, select all applicable balances that you’d like to make payment using the check boxes to the left of the order. 
3. Click Make a Payment to proceed. 
4. Input card details. Once all of the card detail fields are sufficient, the button to Submit Payment will appear.
5. Click Submit Payment.

Credit card and debit card payments are typically processed same day. 

Payment can be split between multiple cards by altering the total amount you’d like to pay within each transaction. At the bottom of the Make a Payment page, you can edit the payment amount; repeat this process for any subsequent payments.

Pay by ACH/wire transfer, or check

1. From the main account page, click on the Billing Center tile from the left menu.
2. To pay by ACH/wire transfer or check, follow the payment instructions at the bottom of your invoice or click Want to pay by Wire or Check? below Make a Payment in the Billing Center. 
3. Follow the routing instructions to complete payment.

ACH/wire transfers can take a few business days to process. If the payment hasn't processed in 2-3 business days, please contact accountsreceiveable@envoyglobal.com. 

Check payment takes the longest to process and can take up to two weeks to process. If you need urgent support regarding a check payment, please also contact accountsreceiveable@envoyglobal.com.