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Billing and Payments

Manage billing and making payments.

How employees can make a payment
All payments delegated to the employee users will be available in the Bi...
How employers can make a payment
All payments for casework processed in the Envoy Global platform can be ...
How employees can download invoices and receipts
Account Permissions: Employee users To download an invoic...
How employers can download invoices, case statements, and receipts
Account Permissions: Company users (Company Administrators and...
Managing company account credits
Account credits can be viewed and applied to outstanding balances in the...
Our refund policy
If a case is cancelled, then it may be subject to the following refund p...
AutoPay Payment Feature
Feature Release: January 5, 2026 Envoy Global has introduced AutoPay ...