Articles in this section
To ensure all parties can remain updated on the status of a case, a timeline is featured on the Envoy Global platform highlighting the current stage of case processing. When a case is marked as Sent, it means that the legal team has finished preparing the filing and has sent the case to the respective government processing location.
If the case requires consular processing or other type of processing, then the legal team will coordinate with the sponsored employee to ensure the necessary documentation is shared upon marking the case Sent.
See the below examples of a U.S. inbound and international case in Sent status.
If the case was physically mailed to the government, then a tracking number will be updated next to the current status when available. It typically takes 1-2 business days for tracking information to be provided on physically mailed petitions.
Some casework is filed electronically and may not have tracking information available.
Once a case is marked as Sent, then we will typically refer to government processing times posted on their website. For more information on processing times for U.S. inbound casework, please reference the below articles. For international and consular casework, we recommend posting a message to the legal team in the Communication Center.
Please note that processing times may vary and any timelines provided are estimates.
Government Notices
If the legal team receives any electronic or physical notices from the government, such as a receipt notice, they will upload that documentation to the corresponding case in the Reference Documents. If you need access to a particular document that is not available or if you receive a notice from the government directly, please notify the legal team in the Communication Center for support.
Additional Evidence and Audits
During case processing, the government may request additional information related to a case such as a Request for Further Evidence (RFE), an audit, or other request. It is critical that you work directly with the legal team on these matters as there is generally a deadline provided that must be met.
If additional information is requested then the legal team will update the case status to Case Review and then they will work with the relevant parties to gather any necessary documentation to respond.
These types of requests will likely add additional time to case processing.